Aster Pharmacy

HealthRetail Franchise

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CONCEPT BRIEF

Aster Pharmacy is a Retail pharmacy concept started almost 33 years ago. Aster DM healthcare started business in the healthcare with a single clinic and the pharmacy was opened initially to support the patients in obtaining their medication quickly after their doctor’s visit.

As the clinics expanded the pharmacies expanded alongside, and eventually we started opening standalone pharmacies focusing initially on highstreets and neighborhoods and then into shopping malls.  Aster Pharmacy is known well for medicines availability and wellness products.  Quality of the staff and the service provided sets Aster Pharmacy apart from others which lead to the gaining of the reputation of being the friendly neighborhood  pharmacy and a synonym for “Pharmacy” in the minds of people.  An online service, home delivery service, contact center with Pharmacists answering calls, a wide range of exclusive products and an attractive and engaging loyalty program ensure customer loyalty and convenience.

Offering the entire gamut of curative, nutritive, baby products, lifestyle, wellness products, FMCG products, cosmetics, personal & homecare products – Aster Pharmacy has become a household name in the UAE & has emerged as the brand of choice amongst pharmacies due to its solid availability & customer first orientation.

Aster Pharmacy has dotted the GCC healthcare landscape with over 200 pharmacies thereby touching upon the lives of millions by going beyond boundaries, both in terms of products & services.

Driven by a zeal to innovate & excel, Aster Pharmacy has lead various first of its kind unique initiatives in the region – to name a few, the Secure Rewards Program, the first Pharmacy Rewards Program, launch of UAE’s 1st online pharmacy www.asteronline.com, 800-700-600 – a dedicated call center enabling its customers to be attened by offering counselling and support 24/7.

Aster Pharmacy has been rewarded the Dubai Quality Award (DQA), Sheikh Khalifa Excellence  Award (SKEA), Innovation Award and many others.

Aster Secure is the 1st Pharmacy Rewards Program in the UAE, launched in June’2016 by Aster Pharmacy.

With over 770K+ active members & counting in the program, Aster Secure goes beyond being a simple points-based rewards program and aspires to deliver truly amazing rewards to its customers.

Backed by a strong and robust technological infrastructure, Aster Secure has recently moved to a digital e-card from a traditional plastic card.

Aster Secure Program strives to stay connected & constantly engaged with its members to help them Earn Reward Points on every purchase in store & online, sending across Doctor-curated Health BlogsExclusive Discounts from our various Aster Verticals, and offers from various brands via tie-ups with the likes of Kalyan Jewellers, Dubai Driving Centre, JustMop, Barakat Fresh etc.

Aster Secure has also partnered with various corporates like Microsoft, Dewa, Alsaada, Du Telecom, Masafi, FAB Bank etc. in recent times whereby offering some exclusive rewards to the employees.

So, Welcome to the Amazing World of Aster Secure & let an exceptional journey of rewarding healthcare shopping, begin!

Aster Pharmacy goals and objectives is creating a healthy happy society.  Being in the heart of most communities, we are in a unique position to offer health advice and solutions to lead people from illness to wellness.  Being in the healthcare industry, Aster Pharmacy consider profit is a by product not the objective.

Establishment Year

1988

Number of Units

224+

Country of Origin

United Arab Emirates

Franchise Expansion

Upon Request

Type of Opportunity

Health & Beauty Franchise

FRANCHISE INFO
Individual Unit Franchise Fee

AED AED 80,000

Area Development Franchise Fee

AED 320,000 (for 5 units)

Area Required

400 sq. ft. and 2000 sq. ft.

Ongoing Royalty Fee

4%

Advertising Fee

1%

Marketing Fund

0.5%

Training Program

Training at Headquarters 10 – 21 Days / On-site Training 10 – 15 Days

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